The travel agent may use the ticket of one passenger and deliver it as a form of payment for another, under the following conditions:
Allowed up to 24 hours before flight departure and for unused ticket changes.
Valid only between natural persons.
Applies to all routes operated by SKY.
A new booking must always be generated for the new passenger Once change is processed the original reservation must be cancelled to avoid DUPE.
The reissue must be carried out as an exchange, and the entire trip must be re-quoted as a new sale and based on the date of reissue.
The reissue must be made at a rate equal to (amount) or greater than the value of the original ticket, if a rate di erence applies.
It is not allowed to use more than one ticket as a form of payment.
The code “OD” will no longer be used for name changes.
The name change penalty must be applied through the code “YR” for each modified segment in the same way as aflight change, excluding USA agencies using Amadeus GDS where the penalty is reflected via the CP tax, both are not commissionable not allow.
For example, if a passenger has two segments and requests a name change only, they will be charged two YRs (one for each segment). If, in addition to changing the name, they request a flight date change, they will be charged one YR for each segment plus the corresponding fare di erence.
The penalties for name changes are the same as those listed in the “Penalties for Fare and Routes” chapter of this manual.
Reissues may be audited, and the respective ADM may be generated in the event.
Considerations for Chile and Peru Endorsement:
If original class of service is not available when generating new reservation, agent can request transfer of space from original pnr to new one via Agent Support división.
Once transfer completed, agent must void the original reservation & process reissue in new PNR.
Transfer of passenger must be noted in new reservation via OSI message. Example: Endo of ‘Name of original pax ‘for ‘name of new pax’.
In the case of Peru, it applies to non-used or partially used reservations.
In the case of Peru, the itinerary may be modified along with the endorsement request, paying the respective fare di erences.
In the specific case of the USD 15 charge on DOMPE endorsements, this will also be charged in “YR” and not in “OD.
In the case of Chile, it applies only to unused reservations.
In the case of Chile, itinerary modifications are not permitted along with the endorsement; that is, flight, dates, cass, route and fare must remain unchanged.
Must be requested at least 44hours prior to flight departure.