The travel agent must request the appropriate WCH service (WCHR, WCHS, or WCHC) through an SSR, including an informative message of the reason for requesting the service. The request must be made up to 48 hours before the departure of the flight. Confirmation will be automatic.

If you are a non-IATA agency, you can request a wheelchair using the form: https://mmb.skyairline.com/en/unitedstates/contact-form, select the option Subject: Additional Products and Services - Specification: Wheelchair.