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No Show

The flight segments are independent of each other, therefore, in the event of a No Show, the passenger may use the next segment without any issues, and it will not be canceled. 

Considerations:

  • No show Will apply 24 hours after flight departure. 
  • The No Show segment will result in the associated coupon being in NOGO status. 
  • In the event of a no-show (status NOGO-CKIN), the agency must request a refund of boarding fees through BSP. 
  • If the passenger's status remains OK and a fee refund is due, the agency may process the refund directly through the respective GDS as a direct refund (RD). 
  • If the case involves the first No Show segment and the rest are still pending use, the travel agent must wait until the remaining segments are used before requesting the refund of taxes for the No Show segment
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